From discovery to complete integration.
Get discoverable
Create a business profile on Arattai. Customers can find you and contact you directly.
Connect with customers
Make it easy for customers to reach you and get a real, timely response.
Manage every conversation
Keep track of every customer interaction without losing the context that matters.
Work at scale
Handle conversations across businesses, numbers and workflows from one account.
Respond quickly, every time
Set up automated replies and away messages so customers always get a timely response.
Connect your systems
Integrate Arattai with the tools and platforms your business already runs.
Build stronger customer relationships.
Create your business presence and make it easier for customers to find and connect with you.
Represent your business better
Create a business profile customers can recognise and trust.
Make it easier to connect
Make it easy for customers to find you, reach you and get a response.
Take personal care with every customer
Use chat labels and contact notes to keep important context close.
Keep conversations organised
Use labels and folders to keep your workflow moving.
Built to scale with your business.
Connect your customer conversations to the systems, teams and experiences your business already uses.
Manage at scale
Handle conversations across teams, businesses and numbers.
Bring your businesses together
Manage multiple businesses under a single account.
Connect your systems
Integrate Arattai with your own or third-party systems.
Build richer experiences
Use APIs and Mini Apps to bring your services closer to customers.
48-hour conversational messaging window
Continue eligible customer-initiated conversations within the 48-hour window.
Frequently asked questions
A few things businesses typically want to know before getting started.
Arattai Business gives businesses the tools to establish a presence, connect with customers and manage conversations on Arattai. Use the Business App to manage conversations directly, or connect Arattai to your existing systems through the Business Platform.
The Business App is made for small businesses that want to message customers directly from an app. The Business Platform is for larger businesses and enterprises that need to connect Arattai to their own systems and manage conversations across teams, businesses and numbers.
Yes. The Business Platform lets you integrate Arattai with your own or third-party systems, and use APIs and Mini Apps to bring your services closer to customers.
When a customer messages you first, you can continue that conversation free of charge for the next 48 hours. Eligible customer-initiated conversations stay open for replies throughout that window.
Yes. You can download the Business App, create your business profile and start messaging customers at no cost.